![]() ![]() Using cards that have been reported as lost or stolen.Below you’ll see the potential causes for suspended accounts. We understand how frustrating it can be to open the app only to see that you can’t request a ride. By calling, if this option is available in your city.įor general questions, check out our self-help articles also available in the app - there’s a good chance you’ll find your answer! Issues with your account.In-app - when you go to the main menu in the Bolt app, tap Support.If you experience app issues, see an unknown charge, or just have a general question, you can contact the Support team in several ways: ![]() Get in touch with the Support teamīolt’s Support team works around the clock to help you, no matter the problem. Read on so you know what to do the next time something’s not quite right. In this blog post, we’ve collected the most common questions our Support team receives and shared insights on why certain things may occur in your app. ![]() Luckily, our Support team is always there to help! If you depend on Bolt to get around town, we understand it can be frustrating when you experience issues with the service. ![]()
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